Routine Face-to-face appointments have been suspended on the advice from NHS England but please do not delay getting health care. If you need urgent medical help and it is not an emergency, contact your GP or NHS111 online or telephone NHS111 first. During the COVID19 pandemic it’s important that A&E is only used by those with serious or life threatening problems. There are many ways to get the right care at the right time via www.nhs.uk, your pharmacist and your GP. St Marks Medical Centre offers online, telephone and video consultations. If you are invited in for a face to face appointment, infection control measures are in place to keep patients and staff safe.
All patients and visitors to NHS services must wear a face covering at all times. This includes hospitals, community clinics and GP services. Evidence has confirmed that face coverings can help reduce the risk of transmission if you are suffering from coronavirus, but not showing symptoms.
The government has set out advice for people on how to make their own face coverings easily at home, using scarves or other textile items. These face coverings should cover the mouth and nose, whilst allowing the wearer to breathe comfortably and can be as simple as a scarf or bandanna that ties behind the head to give a snug fit.
Please wash your hands or use hand sanitiser before putting on a face covering and after taking it off, avoid touching your face covering whilst wearing it to avoid transmission of the virus.
If anyone attends an appointment without a face covering, they will be provided with a face mask in an emergency.
Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
111 coronavirus service
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Check if you have coronavirus symptoms
What to do if you or someone you live with has symptoms of coronavirus
Advice for people at higher risk from coronavirus
Get an isolation note
Corona Virus Parent guide 01/05/2020
We can all help control the virus if we all stay alert. This means you must:
- stay at home as much as possible
- work from home if you can
- limit contact with other people
- keep your distance if you go out (2 metres apart where possible)
- wash your hands regularly
Do not leave home if you or anyone in your household has symptoms.
Read more about what you can and cannot do
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss of/change in smell or taste
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 coronavirus service to find out what to do.
Testing for Coronavirus
Testing is now open to any member of the public with COVID-19 symptoms by clicking here
Get an isolation note
What to do if you need medical help for another reason
If you need medical help not related to coronavirus, do not go to places like a GP surgery, pharmacy or hospital.
- For health information and advice, use the NHS website or check your GP surgery website.
- For urgent medical help, use the NHS 111 online service. Only call 111 if you're unable to get help online.
- For life-threatening emergencies, call 999 for an ambulance.
Read more advice about getting medical help at home.
Other things you can do to stop the infection spreading
- wash your hands with soap and water often – do this for at least 20 seconds
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin immediately and wash your hands afterwards
- stay 2 metres (3 steps) away from other people, if you need to go outside
- do not touch your eyes, nose or mouth if your hands are not clean
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at gov.uk/coronavirus.