Prescriptions
Request Medications Online
Repeat Prescription Request
Please note that we do not take prescription orders over the phone.
Repeat Prescriptions
Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat prescription. Your doctor will review all repeat prescriptions regularly, we do this to keep a check on your illness. Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
Ordering Prescriptions
- Repeat prescriptions take 48 hours (working days) to process, for example; requests put in on a Friday will be ready on Tuesday. This excludes bank holidays – see the news section of our site during this time for more information.
Please allow enough time when ordering medication. You can submit requests up to 5 days before you are due to run out, if you require your prescription before then please state the reason why in your request. We cannot take telephone requests for repeat prescriptions because of the possibility of error. If you are housebound or disabled please speak to the receptionists.
Please order your repeat prescription from the same surgery each time and try to use the same Pharmacy for dispensing. If you think you may need a new prescription for medicine please make an appointment with the doctor. Tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself.
Do not stockpile unwanted drugs at home – return them to your chemist.
How To Order Your Repeat Prescriptions
The opening hours for St Mark’s Medical Centre are:
- Monday: 07:00 – 19:00
- Tuesday: 07:00-18:30
- Wednesday: 08:00-18:30
- Thursday: 07:00-18:30
- Friday: 08:00-18:30
The opening hours for Nightingale Surgery are:
- Monday – Friday: 09:30 – 12:30
Online: sign up to the patient online service – all prescriptions ordered online will be sent to your nominated pharmacy via collection or EPS.
Email: [email protected], Subject: Include your Full name, Date of Birth, Post code, Phone number and your preferred pharmacy.
In writing: Calling into the surgery and posting your written request in the surgery posting box or sending the request by post with a stamped addressed envelope and we will post the prescription to you.
How To Collect Your Repeat Prescriptions
- In person
- Your pharmacy (EPS)
- Send in the post (see option 3 in how to order)
EPS (Electronic Prescription Service)
Prescriptions can now be sent electronically to your nominated pharmacy as an alternative to the traditional paper prescription. This decreases the collection time of your prescription from the surgery because when the prescription is electronically signed by the doctor it is sent straight to the pharmacy. Please speak to your nominated pharmacy about having your prescription sent EPS.
Third Party Collection
If your prescription is to be collected by someone other than yourself e.g. a family member or friend. If this person is not known to the staff at the surgery please contact the surgery to give us the name of the person collecting your prescription. They must bring proof of ID to show who they are before the prescription can be given.
Online Prescriptions
We have a computerised repeat prescription service.
To use online services you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
For more information please visit the Online Services page.
Prescription Charges
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.
Repeat Medication Review
A helping hand
Order your repeat prescription online:
Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor or GP Pharmacist will decide who can have a repeat prescription. It is essential you attend a medication review to ensure you are receiving the right treatment for your healthcare needs and that there is no delay with your next repeat prescription. Our Clinical Pharmacists have the appropriate training to carry out your medication review.
Please read further for information on our Patient Objective.
We are making changes to the way you can renew your repeat prescriptions
- Patients on repeat medication will be asked to see our GP Pharmacist at least once a year to review their regular medications. We do this to keep a check on your illness. Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
- Notification for medication reviews will appear on your repeat slip or text message. To avoid unnecessary delays to further prescriptions, you must book an appropriate appointment for medication reviews
- Doctors and GP Pharmacists normally issue prescriptions with one- or two-month’s supply at a time. However, they can authorise a batch of repeat prescriptions for up to 12 months if clinically appropriate.
Submit an eConsult using the following link: St Mark's Medical Centre (webgp.com)