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Greenwich CCG
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Useful Resources

eConsult

What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

How does eConsult work?

eConsult lets patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services.

What is an Online consultation?

An online consultation enables you to contact a GP or other health professional over the internet. It saves you waiting for an appointment or going to the GP surgery. You can tell your GP about your health using a smartphone, tablet or computer

 

Anything urgent please call the practice, and with anything life-threatening please call 999

To get started follow the instructions below:

All patients and visitors to NHS services must wear a face covering at all times.  This includes hospitals, community clinics and GP services.  Evidence has confirmed that face coverings can help reduce the risk of transmission if you are suffering from coronavirus, but not showing symptoms.  

The government has set out advice for people on how to make their own face coverings easily at home, using scarves or other textile items. These face coverings should cover the mouth and nose, whilst allowing the wearer to breathe comfortably and can be as simple as a scarf or bandanna that ties behind the head to give a snug fit.   

Please wash your hands or use hand sanitiser before putting on a face covering and after taking it off.  Please avoid touching your face covering whilst wearing it to avoid transmission of the virus.  

If anyone attends an appointment without a face covering, they will be provided with a face mask in an emergency.  ​


Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

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