eConsult

What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

How does eConsult work?

eConsult lets patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services.

Please note that processing a request for a sick note can take up to 72 hours.

What is an Online consultation?

An online consultation enables you to contact a GP or other health professional over the internet. It saves you waiting for an appointment or going to the GP surgery. You can tell your GP about your health using a smartphone, tablet or computer

For any further information please follow the following links:

E-Consult is open from Monday 08:00 – Friday 18:30. For weekends and Bank Holidays please call NHS 111 or Greenwich Health ‘GP Access Hub’ 0203 3254266. For more information, please visit the Greenwich Health page.

  • Do not submit an e-consult for anything urgent please call the practice
  • Do not submit an e-consult for anything life-threatening please call 999

Please note that there will be a 500 character limit on any free-text sections of the eConsult form.